Privacy Policy

Effective Date: November 6, 2026

San Diego Hair Extensions Studio (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, book an appointment, purchase products, enroll in a class, or contact us, and how we use and protect that information.

Information We Collect

Information you give us directly

• Name, email address, phone number, and mailing address

• Appointment details, service preferences, and hair history you share during consultations

• Class and training enrollment details

• Billing and shipping details when you purchase products or pay deposits

• Messages you send through our contact forms, email, text, or social media

• Allergy or sensitivity information you choose to share so we can serve you safely

Information collected automatically

• IP address, browser type, device type, and operating system

• Pages viewed, time spent on the site, and the page that referred you

• Information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

• Schedule, confirm, and manage appointments and classes

• Process payments, deposits, orders, and refunds

• Ship products you purchase from our shop

• Respond to questions and provide customer support

• Send appointment reminders and service updates

• Send promotions and studio news, only if you opt in

• Improve our website, services, and customer experience

• Comply with legal obligations and protect against fraud

Text Messaging (SMS)

By providing your phone number and opting in, you agree to receive text messages from San Diego Hair Extensions Studio related to appointments, reminders, customer care, and, if you choose, promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages on our behalf.

Cookies and Tracking Technologies

Our website uses cookies to keep the site working properly, remember your preferences, and understand how visitors use our pages. You can choose “Accept essential” in our cookie banner to block non-essential cookies, or adjust cookie settings in your browser at any time. Disabling cookies may affect some site features.

How We Share Your Information

We do not sell your personal information. We share information only with trusted service providers who help us run our business, such as:

• Booking, scheduling, and customer communication platforms

• Payment processors for secure transactions

• Shipping carriers for product orders

• Website hosting and analytics providers

These providers may only use your information to perform services for us. We may also disclose information when required by law, to respond to legal requests, or to protect the rights and safety of our clients, staff, and business.

Social Media

Our website links to our Facebook, Instagram, X, and YouTube pages. When you interact with us on those platforms, their own privacy policies apply. We are not responsible for the privacy practices of third-party sites.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment details are processed by secure third-party payment providers and are not stored on our servers. No method of online transmission is 100% secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed to provide our services, maintain client records, meet legal and tax requirements, and resolve disputes. When information is no longer needed, we delete or anonymize it.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

• Know what personal information we collect, use, and disclose

• Request a copy of your personal information

• Request that we correct inaccurate information

• Request that we delete your personal information

• Opt out of the sale or sharing of your personal information

• Not be treated differently for exercising these rights

We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details below. We may need to verify your identity before completing your request.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please reach out:

San Diego Hair Extensions Studio
2151 Newcastle Avenue, Cardiff CA 92007
Phone: (858) 205-2043
Email: [email protected]